Events

Event Seminars Feb 21, 2026

Management Seminar “Saying ‘No’ to Help Requests at Work: The Consequences of Help Request Rejection”

Date:Mar 13, 2026 13:15 〜 16:45

Place:Case Study Seminar Room, 3rd Floor, Research Bldg. No.2

【Event Number】
20250113

・This event is subject to the point system.
Please be sure to register for the seminar using the form below.
https://forms.gle/zZnJBX7t5vcQrX7t6

Please send us your feedback within 3 days after the seminar to the following address.
miwa.eriko.7k*kyoto-u.ac.jp
(Please change *to@ )


【Brief Overview】
Speaker
Prof. Jia Katrina LIN (林佳)
The Hong Kong Polytechnic University (PolyU), Department of Management and Marketing, Faculty of Business
Associate Professor

Abstract:
Recognizing the instrumental costs associated with assisting others at work, employees may sometimes decline help requests to preserve personal resources. However, empirical examinations of the implications of rejecting coworkers’ help requests (i.e., help request rejection) at work remain rare. Drawing on identity threat theory, we question the implicit assumption that help request rejection benefits the request targets. We examine whether, when, and for whom rejecting help requests creates psychological costs (i.e., prosocial identity threat) and influences subsequent provision of different types of helping behaviors and task performance. Across three studies, including a time-lagged field study, a time-lagged experiment, and a preregistered scenario-based experiment, we found that rejecting coworkers’ help requests resulted in higher prosocial identity threat, which then led to more public, but not more private, helping and also reduced task performance. These effects were more pronounced in request recipients with a stronger helping identity or those who perceived a higher level of citizenship pressure within their teams. The theoretical and practical implications for helping decisions, helping identity, and identity threat management are discussed.

Bio:
Dr. Katrina Lin is an Associate Professor of Management at the Faculty of Business at The Hong Kong Polytechnic University. She received her Ph.D. in Organizational Behavior from National University of Singapore in 2017. Dr. Lin’s research interests include coworker interpersonal interactions, with a focus on helping interactions, emotions, and work-family interface. Her research has been published in the Academy of Management Journal, Journal of Applied Psychology, and Organizational Behavior and Human Decision Processes, among others. She is a Senior Editor of Management and Organization Review, and serves on the editorial review boards of Journal of Management and Organizational Behavior and Human Decision Processes.

【Eligible Person】
Kyoto University GSM students, faculty, and the general public

【Language】
English

【Date】
2026.03.13 (Fri)
13:15-14:45  Seminar
14:45-16:45  PhD Workshop

【Venue】
Case Study Seminar Room, 3rd Floor, Research Building No.2

【Leading Person】
Shige MAKINO Professor (Faculty of Economics)
Tomoki SEKIGUCHI Professor

【Admission fee】
No

【Registration】
Please register using the form below.
https://forms.gle/zZnJBX7t5vcQrX7t6
Deadline is March 12th, 23:59, the day before the seminar.

【Contact】
miwa.eriko.7k*kyoto-u.ac.jp
(Please change *to@ )