Award February 18, 2022

January 14, 2022 Senior Lecturer Satoshi Shimada received the “Honorable Mention” award at the QUIS17 conference

The paper by GSM Senior Lecturer Satoshi Shimada, titled “Designing Customer Encounter from the Perspective of Resource Utilization” received the “Honorable Mention” award at QUIS17 conference (The International Research Symposium on Service Excellence in Management). The conference was held at Polytechnic University of Valencia (UPV), Valencia, Spain from January 12 to 15, 2022. The award certificate was presented at the award ceremony on January 14.

Award Ceremony