Service Engineering, Cognitive Psychology, Data Mining
Ph.D. in Psychology, Kobe University, March 2002. 2002-2009: Post-doctoral researcher, assistant professor, and associate professor of Research into Artifact, Center for Engineering (RACE), The University of Tokyo. 2009-Present: Team leader of Human Augmentation Research Center, National Institute of Advanced Industrial Science and Technology (AIST), Japan
Enhancing products and services using smart appliance networks, CIRP Annals - Manufacturing Technology, 65 (1) 397-400 (2016)
Service Engineering aims to realize service ecosystem to create value, through observation, analysis, design, and application of services based on actual data. We integrate methodologies from different disciplines including engineering, psychology, economics and design research to promote the improvement of service productivity, integration of service and manufacturing, institutional design of service platform, and the development of regional service ecosystem.